OPEN DOOR: Every Tuesday from 1-5pm at the Metcalfe Ward Office
The Ward 20 Newsletter brings you the latest ward news, project updates, upcoming events, and helpful community resources—straight to your inbox weekly.
Reporting a concern to the City of Ottawa is the fastest way to make sure your request is directed to the right team and handled on time. Choose the option that works best for you.
Report An Issue Online
3-1-1
Phone
Call 3-1-1 (within Ottawa)
Toll-free: 1-866-261-9799
TTY: 613-580-2401
In person
Visit a Client Service Centre
Email
311@ottawa.ca
OTTAWA POLICE SERVICE
For non-emergencies, file a report online here
BLUE & BLACK BIN RECYCLING
For replacement bins, missed collections, recycling questions
Email
Area2@millerwaste.ca
Phone
1-888-852-2374
