Reporting a concern to the City of Ottawa is the fastest way to make sure your request is directed to the right team and handled on time. Choose the option that works best for you.

Report An Issue Online
3-1-1 

Phone
Call 3-1-1 (within Ottawa)
Toll-free: 1-866-261-9799
TTY: 613-580-2401

In person
Visit a Client Service Centre

Email
311@ottawa.ca

OTTAWA POLICE SERVICE
For non-emergencies, file a report online here

BLUE & BLACK BIN RECYCLING
For replacement bins, missed collections, recycling questions

Email
Area2@millerwaste.ca

Phone
1-888-852-2374