With unpredictable weather comes a higher risk of power outages and other disruptions. It’s important to take a moment to review the tips below and ensure your household is prepared for sudden and unpredictable weather changes.
How to prepare before an outage:
- Be ready to be self-sufficient for atleast 72 hours
- Assemble or update your emergency kit with the following: essential medications, first-aid supplies, flashlights and fresh batteries, battery-operated radio, manual can opener, canned food and bottled water, blankets, pet food, important documents and phone numbers
- Fully charge all mobile devices and laptops
- If you rely on specialized medical equipment, ensure you have a backup power plan or an alternate location where you can safely go
- Residents with mobility challenges who depend on an elevator should notify building management in advance in case assistance is needed
For Hydro Ottawa customers:
- Check Hydro Ottawa’s Outage Map (updated every 15 minutes) for the latest information
- Restoration times will be provided once crews can safely assess damage
- Help Hydro Ottawa identify problem areas by reporting outages directly through: Online Outage Form, Hydro Ottawa app, Text “OUT” to PWROUT (797688), 24/7 Outage Hotline 613-738-0188
For Hydro One customers:
Resources on Emergency Preparedness:
Hydro Ottawa Emergency Preparedness
Our team is here to support you – please don’t hesitate to reach out to our office anytime if you need assistance or additional resources. Stay safe and prepared.